ARB Electrical Wholesalers Delivery Policy
This delivery policy is hereby incorporated into and forms part of our agreement with you. You must read this policy together with our Terms and Conditions.
Place of delivery
ARB Electrical Wholesalers delivers door-to-door to all nine provinces within South Africa.
On check out, you will need to indicate the physical address and area code within South Africa where you require delivery, as well as contact numbers to be used in connection with the delivery.
Please ensure that you provide us with your daytime delivery details as products are typically delivered during working hours between 8:00 - 17:00.
We do not deliver to PO Box addresses.
Your parcel will be delivered to the physical address you specified in the checkout process. If nobody is present at that address at the time of delivery, our courier partner will attempt to deliver the goods a maximum of 3 times before returning them to the ARB Online Store.
Delivery Fees and Free Shipping Rules
All orders over R500 qualify for FREE Standard Shipping. To qualify for this promotion orders can not contain products from the cable, conduit & trunking catalogues.
For orders under R500, shipping charges will be calculated on the checkout page, according to the weight of your basket and area code.
PLEASE NOTE: If you are a registered ARB trade customer free shipping is unfortunately not availble at this time
Delivery Time Frames
With Standard Shipping to major centres, and when orders are placed during the calendar week (Mon-Fri) with no public holiday interference, you will receive your order between 24 - 72 hours after the order process has been completed and payment is confirmed, but depending on your location, delivery may occur sooner.
Deliveries outside of major centres can expect to be received between 48 - 96 hours after the order process has been completed and payment is confirmed. Orders placed on Weekends or where a Public Holiday interferes will take longer to be delivered.
Should you require your order faster than our Standard Shipping Service offers described above, there is an Express Delivery Service available which can be selected at checkout. By selecting the Express Delivery Service, an additional charge will be quoted at checkout according to the weight of goods ordered and the area code of your physical delivery address.
All products displayed on our website are subject to availability. ARB Electrical Wholesalers will inform you as soon as possible if any products ordered by you are not available.